• Consumer Protection Law and Advocacy — Chicago, IL

Chase Bank Credit Card Judgments in Question

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Chase Bank credit card judgments are in question after a July 8, 2015 consent order.  The Consumer Financial Protection Bureau (“CFPB”) ordered Chase to permanently halt collections on more than 528,000 accounts and consumer credit card judgments.  The July 8, 2015 Consent Order stated:

  • Chase filed lawsuits and obtained judgments against consumers using deceptive affidavits and other documents that were prepared without following required procedures because, for example, they were at times signing without personal knowledge of the signer, a practice commonly referred to as “robo-signing.”
  • Chase made certain errors calculating pre- and post-judgment fees and interest when filing debt collection lawsuits, which resulted in judgments against consumers for incorrect amounts.
  • Chase obtained judgments against consumers using documents that were falsely sworn and that at times contained inaccurate amounts, which may affect consumers’ ability to obtain credit, employment, housing, and insurance.
  • Chase’s practices misled consumers and courts.

Chase is now required to stop all efforts to enforce, collect, sell or otherwise transfer any judgment entered in a case pending between January 1, 2009 and June 30, 2014.

If Chase entered a judgment against you or a Chase credit card debt from 2009-2014 appears on your credit report, you may have the right to stop further collection conduct.  First, make sure you check your credit report to see if the debt is listed as unpaid on your report. Then, be sure to visit http://files.consumerfinance.gov/f/201507_cfpb_consent-order-chase-bank-usa-na-and-chase-bankcard-services-inc.pdf for more information on the CFPB’s order.



Stacy M. Bardo is a seasoned litigator, with 20+ years of experience prosecuting consumer cases in state and federal court. Stacy founded Bardo Law, P.C. to provide effective, zealous legal representation to consumers, while maintaining empathy and compassion for her clients.

All stories by: StacyBardo
  • man cheng

    hi there,
    i have a judgement case with chase, chase filled on 12/01/2010, is a credit card debt, on my credit report said the credit card debt is been charge off and public record shown judgement case, my question to you is, should i hire a lawyer to file a motion or i can do it myself? will it be dismiss by the court?

    Thanks in advance,

  • StacyBardo

    I’m so glad we were able to speak about your situation with the Chase judgment and I hope that you found our call helpful. If you need additional assistance, please reach out again. Best wishes, Stacy Bardo.

  • Guillermo Calixtro

    defendant is my brother-in-law
    Plaintiff: Chase Bank USA
    defendant: Alejandro Melgar
    Judgment: $39,405.26
    County Los Angeles
    Case: KC056441
    recording date: 07/29/2010
    Doc No.: 20101046724
    Based n the Court decision, can you remove the lien and the judgment ??
    My brother-in-law is selling his house in Los Angeles County.

  • Crista

    Hi Stacy,
    I called and left you a message, but am curious the process to get judgements received in 2009 from Chase Bank removed from our property. I have been reading a lot about their faulty practices and have no idea if their judgement is valid. It is affecting our ability to refinance our home.
    Thank you.

    • StacyBardo

      Thank you for your inquiry. The Consumer Protection Financial Bureau’s Consent Order states that the Chase judgments in question are from matters pending between January 1, 2009 and June 30, 2014. If you have questions about a particular judgment, you should consult legal counsel to see if you have any remedies available.

  • Diane

    Chase has a judgement against me from 2009, however they sold my debt and now the assignee is trying to collect. The lawyer is claiming that the CFPB consent does not apply to him since it is an agreement between chase and the CFPB. Also, why hasn’t there been a class action suit against the buyers of Chase Banks credit card judgement? Clearly they are still collecting on these judgements.

    • StacyBardo

      The CFPB order provides some leverage, but you have to be sure your account was originally included within the problematic collection cases. If you’d like to reach out to me directly for a consultation, please call the office at (312) 219-6980.

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