• Consumer Protection Law and Advocacy — Chicago, IL

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Debt Collector Harassment

Debt collectors using deceptive practices must refund consumers

The Consumer Financial Protection Bureau announced this week that they have taken action against two large debt buyers for deceptive practices against consumers. Encore Capital Group and Portfolio Recovery Associates allegedly pressured consumers to pay unsubstantiated or out-of-date debts with false statements and churned out lawsuits using robo-signed court documents. The two companies must now refund consumers $61…

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